Identifying complication of drinking cinnamon to induce labor Essay - 1

Identifying complication of drinking cinnamon to induce labor - Essay Example Being a secondary data collection method, it will involve access to articles with related literature and also establishing a strong understanding of the relationship between the use of the cinnamon sticks and the success rate of child birth. Therefore, the major source of the information will be secondary references which will have a strong focus on the development of the literature. Secondary information sources make reference to articles, books, hospital maternal reports and any other related source of information. Matan, et al (2006) argues that cinnamon sticks can be quite risky for pregnant women who use them to induce labor because they create a situation of toxicity from accumulation. This is especially the case when it is used for an extended period without attaining the intended results which might lead to the women developing some serious health problems. These problems might lead to the baby also being put at risk (Shields, P. & Rangarjan, 2013). The risk occurs when high toxicity levels in the mother as a result of high consumption of cinnamon reaches the baby. From the study design, information is collected through a collection of methods which are all secondary sources. In essence, information is collected from as many secondary sources as possible so that what different authors think about the situation is shared. This is a situation, which has to be avoided at all costs, and it requires that expectant mothers desist from using large amounts of cinnamon sticks in trying to induce labor. This study is useful because it shows that despite the common assumption that the use of cinnamon induces labor, there are instances where it does not. An increase in the amount consumed will not therefore help in any way. In fact, it might make the mother to put her baby at risk as acknowledged. When such cases occur, very little that can be done to save it. However, this study fails to show for how long a mother can take cinnamon sticks before it

Reading Is Fundamental Essay Example for Free

Reading Is Fundamental Essay Reading is the foundation that a child’s ability to learn is built on. The fundamentals of all learning are based on reading. Research has proven time and time again that reading to your child, even as early as pregnancy and infancy, helps to spark their curiosity to learn to read. By reading aloud during pregnancy and infancy, the ground work is being laid in the development for a child’s love of reading (Promoting Literacy). To help children develop a love of reading start by having books all around. In the words of Dr. Seuss, â€Å"The more that your read, the more things you will know. The more you learn the more places you will go. † (Dr. Seuss). An early start with teaching the concept of page turning, observing pictures, and sequencing will feed little ones curiosity. You can further spark their imagination and creative thinking skills by sharing a picture book without words. Also, reading at bed time will also help small children learn that reading is a relaxing and comforting activity. As children get older we need to make sure we don’t always make reading feel as if it is a task, but rather enjoyable. The U. S. Department of Education found that, generally the more children read for fun the higher their reading scores are in school (U. S. Department of Education, 2007). The answer to how to help children develop a love of reading mainly lies in how we as adults encourage them. Most of a child’s early learning comes from copying what they see their parents do, so if children do not see their parents read then they are not going to be compelled to read themselves. There are so many ways we can nurture a love of reading with children that in turn will help them develop in so many different ways. We read for so many different reasons and it is important that we convey those differences to our children so they can maximize the benefits they get from their own reading. Without being surrounded by people who read then it will be difficult for a child to make that vital connection between reading and enjoyment, thus hindering the development of a love of reading. Children should know books are not just purely for pleasure, but can also be used for a source of information. Once able to read then a whole world of literature opens up and as long as people write and read what is written then books will continue to provide education, information, and pleasure for all who participate. Works Cited Dr. Seuss. â€Å"I Can Read With My Eyes Wide Shut. † www. goodreads. com. Promoting Literacy. â€Å"Bonding With Your Unborn Baby Through Books. † www. earlymoments. com. U. S. Department of Education, 2007. â€Å"Facts About Children’s Literacy. † www. neg. org.

Slendertone Analysis Essay -- essays research papers

1. Describe the root causes of Slendertone ¡Ã‚ ¦s French sales revenue losses? ANS: All sales of slendertone were through distributors except of home-market. Since the investments being made in research and production, the company ¡Ã‚ ¦s marketing resources were very limited, they thought it could develop new market for Slendertone more cost-effectively and quickly. However, there were some poorly resourced and inexperienced distributors. In France, the company was concerned about the growing dependence on one distributor. There are 5main basis causes of Slendertone ¡Ã‚ ¦s French sales revenue losses listed below: Æ’ÃÅ"  Ã‚  Ã‚  Ã‚  Ã‚  Increasing competition continued to put pressure on price: from 1993 to the beginning of 1996: drop the retail price to compete the other EMS products. Æ’ÃÅ"  Ã‚  Ã‚  Ã‚  Ã‚  Lack of seconday data for the EMS product class, and the distributor reluctant to share sales data with Slendertone.: It ¡Ã‚ ¦s hard to to determine what market share different companies had. Also, lack of data made it difficult to determine the size of the existing market for EMS products in each company. Æ’ÃÅ"  Ã‚  Ã‚  Ã‚  Ã‚  Lost the TV slot: the distributor had lost the television slot for the Gymbody8 to cheaper product. Æ’ÃÅ"  Ã‚  Ã‚  Ã‚  Ã‚  Tacky advertisement: Some advertising featured topless models alongside sensational claims for the products ¡Ã‚ ¦ effectiveness. Æ’ÃÅ"  Ã‚  Ã‚  Ã‚  Ã‚  Distributor: in 1996 Slendertone decided to develop the UK market directly, without any distributor. The decision was made on the basis of the failure to attract good distributor in the past. That  ¡Ã‚ ¥s very clear to know that the problem of distributor. 2. When O ¡Ã‚ ¦Donohue arrived at Slendertone, he thoroughly researched customers reasons for purchasing Slendertone, losing weight or improving appearance. Why did he choose improving appearance as the message for men and women age 20 to 60 years. ANS: Through Mr. O ¡Ã‚ ¦Donohue gathered data on consumer behaviors and motivations relating to those different markets, he built up a clearer picture of the markets for Slendertone and found out its brand positioning, product emphasis, market segmentation, target market. Market Segmentation Positioning Strategy for Each Target Marketing Program for Each Target Originally, Slendertone was defined as  ¡Ã‚ §women betwee... ...an deny that  ¡Ã‚ §the value is equal to price and quality ¡Ã‚ ¨. Besides, Slendertone have large market share in a mature period,with slow growing with profitable products industry. He should maintain price leadership in the EMS market. There are some main ideas will point out Slendertone ¡Ã‚ ¦s brand strategy listed below: „à Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Differentiated image- slendertone as being at the top end of the market, based on its superior quality and powerful brand name. For the reason, Slendertone sould maintain their high quality and high price image to compete those low quality EMS company. „à Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Build a strong brand identification- The profession market playing an important role in the development of slendertone. It needs to get away from the  ¡Ã‚ §gadget ¡Ã‚ ¨ image and lead to profession market. „à Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Control of message marketing information- to avoid a recurrence of what happened in the French market. „à Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Innovation- To invent new product to prenuptials, postnatal and men but not only for women. „à Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Maintaining international operations and Creating a class world brand

Employees’ Issues in Hcl Axon Malaysia

ORGANIZATIONAL ISSUES AND PROBLEMS Peripherally, HCL AXON is an excellence organization with increasing sophistication of its information technologies and offer huge scope of business benefits. HCL’s engaging in information systems projects and timely subjects helps yielding substantial achievement and continue to be robust. However, HCL AXON’s branch in Malaysia, HCL AXON Malaysia is actually having a big trouble in human resource management. HCL AXON Malaysia today fall prey to the same basic problems that were apparent all over the years in the organization.Questions have to ask whether organization is learning. Questions must also be asked about the quality of training given to project managers, developers as well as the IT support engineer. The employees are bewildered in a suffocating quandary which consists of rigidity in the Human Resource department, negligence of employees’ welfare, and the lack of employee development. i. Rigidity in the Human Resource department The HR department shows negligence in updating its information system. For instance, the working contract between a computer technician, Morty with HCL AXON Malaysia is expired in February 2012.Without contract extension, he is still working in the organization and being paid his salary every month until today. In fact, this situation is insecure to Morty because no one guarantees the termination would not descend one day against him. Furthermore, there is another similar example. A former employee, Tom quitted his job from HCL AXON Malaysia in September 2012. However, he was still being paid his salary in the next two consecutive months. After being informed about this case, only the HR department rectified the system.These might caused by the lack of initiation in the HR department towards developing deep awareness for contracting, staffing and recruitment system. They keep running the existing system like doing a daily routine, paying the fixed amount of wages to empl oyees on the list without any updating. Subsequencely, the HR system is not developing in fully aligned system which includes aligning the organization’s policies and human systems i. e. staffing. ii. Negligence of Employees’ Welfare Besides, the HR department in HCL AXON Malaysia never takes employees’ elfare and needs seriously. For instance, the IT engineers or computer technicians are usually work overtime and carrying out work-shift every week. The employees are also ought to work on public holiday. However, there are no allowance and bonus given. Employees crave for the benefits and compensation system would be ameliorated, but their request and allegation are being ignored by HR department. Meaning by that, the HR department shows laziness to get input or feedback from employees to improve the exacting situation.An IT engineer in HCL AXON Malaysia, Terence claims that the employees in the organization are mostly having low job satisfaction. iii. The Lack of Employee Development The changing environment and technologies such as launching of new software and IT systems as well as the unpredictable issues regarding foreign countries’ client system urge HCL AXON to utilize system approach to make continuous-improvements. The HR department of HCL AXON Malaysia promised to conduct training sessions to the employees which is training of using new software. However, the managers and supervisors never work diligently to meet the commitment.

Slavery & Racism in America Through Time

SLAVERY & RACISM IN AMERICA THROUGH TIME Slavery & Racism In America Through Time AMENDMENT I – to the Bill of Rights, the right to be able to make your own choices about your life†¦ In so many words that is true. The first amendment speaks of freedom of speech, freedom of religion and freedom of petition, but who did this pertain to? Not everyone was privileged to these rights, which is sad when in today’s society; we have so much to be thankful for. Our rights are being guarded, fought for by thousands of men and women in the Armed Forces day and night, and have been for years, but since 1865, the fight for equality did not exist. So today there is a spirit that America has, called Patriotism, which means something different now than it did before 1865. Today we have comfort and a reason to live here; a purpose. Coming into this world as a black, white, brown, green, or orange person, we all have a choice as to who we want to become, and how we want to call the shots, if we want to be lawyers, police officers, judges, waitresses, or run for the president of the United States. Did it ever occur to you, that before you and I and our grandparents were born, not any of this was an option? People had children for one reason; whites had children to raise and become the owners of their plantations depending on the sex of the child. If you were an African American slave, you were born an African American slave. No choices! We all have choices now. The mess it took to get America to where we are today is an amazing adventure that is going to be and adventure to write about. Before the reconstruction in 1865, African Americans were treated in ways depending on their masters. The authority the masters had over their slaves, made it easy for them to take advantage of the situation by beating them and being torn up by dogs, which is what one slave said that lived to tell her story during an interview by Ila B. Prine in a Federal Writing Project in 1937. Charity Andersen lived in Mobile Alabama, and was said to be 101 years old. Most of the former slaves during this project were close to a century old if not older. They speak of broken English, but not of a language of a country, but of illiteracy. The slaves were not given education rights, for hemselves or children. They were simply put on this earth to work for the white man. There were also the slaves who had a better way of life because their masters felt that mistreating their slaves would not make for a good investment for their future if needed to sell them later. The slaves would need to be healthy and hard working, well mannered, and trusted. To beat, and â€Å"feed them to the dogs†, as Cha rity well stated, would not promote more work out of the slaves either. In these interviews the slaves spoke of freedom after the emancipation as if they had never left. They were set free, but really, were they? They had choices to move on and make more of their lives, but most were oblivious to what was out there. They lived alone, never learned to read or write, but spoke of freedom as it being the best thing that ever happened. Would you agree? Abolishing slavery did not mean the white man accepted the black man into their world. This brought hatred, ugliness into society more than could be imagined. The anti-black riots began the summer of the Elections of 1866. Many were killed and injured. Still, African Americans did not give up fighting for equal rights from the beginning of the reconstruction. The Fourteenth Amendment was ratified which allowed African American’s that were born in America to be called U. S. citizens, but were limited to their constitutional rights. Although they kept getting beat down, they demanded the right to vote, and in 1870, finally, the fifteenth amendment was ratified and gave the right for black males to vote. (Davidson, 481) The fact that the black man was able to vote meant a lot, but what did that mean to to the rest of the African Americans? To the women? Women were still not considered equal to man. It was not until 50 years later until the nineteenth amendment granted women the right to vote. There were a lot of corks and screws loose in the consitution, and with each state having the ability to change within it’s own, made it difficult to play the equality game. No matter where you went Democratic parties were trying to wean out the rights for the African Americans. â€Å"Separate but Equal† was the new Democratic running slogan. Today this means nothing. Then it meant seperating the blacks and the whites as long as theywere treated equal. The fourteenth amendment was limited to protecting citizens civil rights by states not by individials. Segregation was legalized in 1896, but for example, Mississippi’s new state constitution required voters to pay a toll and required all voters to pass a literacy test. This eliminated a great majority of black voters. How is this not setting them up for failure? Entrapment at its best! Then by1908, campaigns that put a to limit voting has one in every southern state. The â€Å"color blind† constitution was a part of African American progress for the next 100 years, which will bring us past to our future amazing life as we are now! Not only giving African American men the right to vote, but women, made a big impact on the political society. This legitimized women’s participation in all area’s of society. For example, African Americans were still getting denied services in certain states that was kept underground for a period of time. Reporter Peter Buxton, a Public Health Investigator revealed that 399 African American men were infected with syphilis near Tuskegee, Alabama in 1932. They were being denied medical treatment so that effects of the disease could be studied. This subsequently ended in 1972. In 1997 President Clinton apologized to some of the American people by stating the some of the studies were not covert, and not only on African Americans. Basically spreading the wealth among the whites, burn victims etc. The families that were there were still unaware of what experiement they were getting into. (P*, 1994-1995) There was so much for the black man and woman to give up on. Since slavery the whit man has been trying to run the black man out of the country, out of the business world, out of the housing market, the crop market, the economy, away from voting; has that stopped him or her? What is next? The Klu Klux Klan has got to be the most dredged alligience that lynched African Americans and they grew all over the United States after World War I. The KKK Lynched over 70 African Americans, leaving 11 burned alive. The mid 50’s were times also when men were lynched for â€Å"imagined† crimes. Just for possible looking at someone. There is a story about a black man in North Carolina plowing a field. He was accused of looking at a white woman walking along side the field, when he was probably just looking at the cows butt. He was found guilt for â€Å"leering† at her. He was given a long prison sentence. The black men and women still stood for what they believed in. In 1955, Rosa Parks, well, she sat down for what she believed in. She was tired after a long day at work, and refused to give up her seat on a bus in Alabama, which disobeyed a law that required blacks to give up their seats to white people when buses were full. She was arrested, which caused a 381-day boycott, that resulted in the Supreme Court banning segregation on public transportation. Rosa Parks was a seamstress who helped spark the civil rights movement of the 1960’s. (America's Story) No matter what, African Amercians were pushing to be apart of American society, and EQUAL part of Amerian society. Because we are all Americans. By the early 1960’s, African Americans were moving to urban centers in the Northest, the Midwest and the Far West of the United States. Then by the 1970’s, the trend was known as the â€Å"Sun Belt† phenomenon. (Davidson, 831) The cities were declining, the whites were moving out and the blacks, and hispanics were moving in. There was so much in Americas society that the African American had to offer after we had moved in. In 1967, Thurgood Marshall was the first African American Supreme Court Justice. He spent many years on the National Association for Colored People, and argued that segregated schools for children was against consittutional rights. The Supreme Court agreed. We still had our bad times, 1968, Springfield riots, Martin Luther King assassination, the democratic convention in Chicago, ect. , but will it ever end? We have so much still to fight for and so does the black man. We finally have our first African American President of the United States of America. Does it end here? No! It will not! Because Barak Obama will not. This paper stands behind every black man amd woman and what they stand for. They should never give up for what they believe in. Have faith in our country and where you stand. To come as far as slavery, to be born and know you will be 4 years old and peeling potatoes barefoot and picking corn in the fields without meals for hours, sleeping on hardwood floors and calling that normal, then calling freedom, sitting in your living room afraid to walk outside and cross the street because you can not read the street signs. Their freedom was never given in every sense it could have been like we have it. References Lester, J.. (2009, September). Troubling White People. The Horn Book magazine, 85(5), 507-508. Retrieved September 29, 2009, from Research Library. (Document ID: 1845601651). †African American literature. † ClassicLayout. World Book, 2009. Web . 29 September. 2009. America's Story from America's Library. (n. d. ). Retrieved October 12, 2009, from Library of Congress in Washington D. C. : http://www. americaslibrary. gov/cgi-bin/page. cgi/jb/modern/parks_1 Davidson, J. D. (2008). Nations of Nations, A Narrative History of the American Republic (Sixth ed. , Vol. II: Since 1865). (S. Culbertosn, Ed. ) Several, US: McGraw Hill Companies. Georgetown University. (n. d. ). The History Guide. Retrieved September 28 , 2009, from Resources for Historians – the History Guide: http://www. historyguide. org/resources. html P*, S. E. (1994-1995). Bordeninstitute. army. mil. Retrieved October 12, 2009, from Military Medical Ethics: http://74. 125. 155. 132/unclesam? q=cache:PuNerD7YimYJ:www. bordeninstitute. army. mil/published_volumes/ethicsvol2/ethics-ch-17. pdf+peter+buxton+tuskegee+alabama&cd=1&hl=en&ct=clnk&gl=us Prine, I. B. (1996). American Studies Hypertexts at the University of Virginia. Retrieved October 11, 2009, from American Slaves Narratives, an Online Anthology: http://xroads. virginia. edu/~hyper/wpa/anderso1. html

Free Essays on Dali

of light that some day would savagely gleam around my glorious name!†(1994, p.61) It seems that Dali’s need to show off seems to have been a defense against a profound sense of personal inadequacy, which is also related to his relationship with his father. â€Å"While supremely confident of his artistic vocation and potential, he was crippled with sh... Free Essays on Dali Free Essays on Dali Dali was subject to environmental significant formative influences at an early age by his parents. They spoiled him to an extreme extent and it had a major effect on the shaping of his character. â€Å"His parents, perhaps blaming themselves to a certain extent for the death of their first child, were over-protective with the second and seem habitually to have given him his own way, encouraging a pattern that was to persist until his death.†(1994, p.53) Dali would throw tantrums until he got what he wanted. His parents would give in which encouraged him even more. This insolent behavior didn’t stop with his parents but was the same case with relatives and friends. â€Å"Christmas provided the perfect opportunity, too, for tantrums, and Anna Maria recalled that Salvador used to get so worked up on these visits that he never stopped crying and raging.†(1994, p.53) This constant attention, which Dali so desperately craved, was constant throughout his life. T his built the eccentric reputation he was so famed for which went along with his unmistakable mustache. Dali was keen on achieving fame and was pushed by his success in his small art shows to the unfortunate death of his mother, which Dali took very hard. â€Å" The death of Salvador’s mother in February 1921 from cancer was, he wrote in the Secret Life, ‘the greatest blow I had experienced in my life’. If we can believe this account, her loss made him ever more determined to achieve fame: ‘With my teeth clenched with weeping, I swore to myself that I would snatch my mother from death and destiny with the swords of light that some day would savagely gleam around my glorious name!†(1994, p.61) It seems that Dali’s need to show off seems to have been a defense against a profound sense of personal inadequacy, which is also related to his relationship with his father. â€Å"While supremely confident of his artistic vocation and potential, he was crippled with sh...

The Everyday Blues

The Everyday Blues The Everyday Blues The Everyday Blues By Erin When I was a reporter for a small daily newspaper back in the late 90s, I had an editor whose biggest pet peeve was the misuse of the word everyday. His peeve has followed me into my professional life, and I cringe a little every time I see it being used improperly. Everyday, the single word, is an adjective describing something that happens daily (an everyday occurrence), or is common or usual. For example: Because I was going to be doing messy work, I wore my everyday clothes instead of my work clothes. Many people use the word everyday when they mean to use every day. When the two words are used separately, they are synonymous with each day. I eat peanut butter for lunch every day. Mistakes involving the use of the word everyday are common. Even famous musicians are guilty! Take Elvis Costello and his 1983 hit Everyday I Write the Bookits right there in the title: And Im giving you a longing look Everyday, everyday, everyday I write the book Of course, Mr. Costello meant to say Every day I write the book. But the mistake is forever immortalized. Going back a little further, we have the 1958 hit Everyday by Buddy Holly making the very same error: Everyday, its a gettin closer, Goin faster than a roller coaster, Love like yours will surely come my way As in the previous example, were talking about something thats happening each day, not describing something thats ordinary or common. When is it a-gettin closer? Every Day. Keep this difference in mind, and stop making this simple error an everyday occurrence! Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Misused Words category, check our popular posts, or choose a related post below:Is She a "Lady" or a "Woman"?What is the Difference Between Metaphor and Simile?30 Words for Small Amounts

The Best German Websites for Children and Teenagers

The Best German Websites for Children and Teenagers The internet can be a great tool to help your kids learn the German language.   Here are some fun and educational online games and resources for children, teenagers and for the young at heart. A Kids Search Engine in German   Blinde-kuh.de:  Explore different topics auf  Deutsch in a child-friendly format. This website offers resources organized by age. Here, youll find news, videos, games and even a fun random search button that pulls up a surprising array of fun topics for your kids to read and listen to.   Educational Games   Hello World  offers more than 600 free games and activities online in German. The list is long, from songs to German Bingo, tic-tac-toe, and puzzles. Fun matching games with audio are appropriate even for the youngest and newest learners.   German-games.net  has activities for slightly older learners, like German classics like hangman, more educational spelling games and creative games like a rockslide game where you have to click on a falling rock and then answer a question quickly. Best of all, everything is free.   Hamsterkiste.de  offers games and different exercises on different school subjects, so you children can apply their foreign language to different areas of study. German Folk and Childrens Songs   Mamalisa.com  is a website with many German songs for kids, complete with English and German lyrics so you can sing along with. If you grew up in Germany, you will find this website so melancholic!   More Information and Links   Kinderweb  (uncg.edu) is organized by age. It features games, stories, and links to many other websites that may interest young learners. Everything is in German, of course.   Great For Pre-Teens Wasistwas.de  is an educational site that walks children through different topics (nature and animals, history, sports, technology) in German. Kids can even submit questions to be answered and take quizzes on what they have learned. Its interactive and keeps you coming back for more.   Kindernetz.de  is best for intermediate level and up. This website contains short video reports (with a written report) on various subjects, such as science, animals, and music.

Manage Quailty Customer Service - Identify and evaluate Customer Essay

Manage Quailty Customer Service - Identify and evaluate Customer service - Essay Example As all these prospective customers cannot be get hold by the marketing department at a single place, questionnaires has to be distributed to or featured in all the prospective places, where they will frequent. For example, as the Kingsley Hills as a whole was being developed and promoted by State Tourist authority, the questionnaires along with a pamphlet about the Guest house, can be placed at their various offices and outlets with their permission. It could also be placed in the offices of various travel or tour operators. In addition, when Tourism related fairs are conducted, Ralph and Momo can open up outlets there, and distribute these questionnaires among the visitors. In all these places, they can appoint a person to supply these forms to the customers, requesting them to fill and give in-person or can ask them to post. In addition, Ralph and Momo can open a website for this guest house, and also incorporate a questionnaire in them. Although, all the prospective customers may not respond, the responses of the ones who responded, should be collected and analyzed to assess the customers’ needs and could also help to figure out the target customer base. Customer Service Plan Executive Summary Kingsley Hills Guest House, owned and managed by Ralph and Momo, have opportunities to develop because of the features it is endowed with. The serene and comfortable guest houses with dining and spas can relax and rejuvenate the target customer base of professionals, businesspeople, their families, friends, etc. If these customer segments are treated effectively through various optimal facilities and importantly effective customer service, they will surely enjoy their stay, without any complaints. Even if complaints are raised by the customers, the personnel should handle them aptly. In addition, if the customer service personnel are monitored and motivated, they could provide good output. Introduction For organizations in any sector, customers are the Kings. On ly if the target customer base is found out and enticed through effective marketing strategies, any organization can succeed, or even survive. Marketing strategies will not be successful and importantly it cannot be formulated aptly, without the marketing department conducting market research. Once the market research is done, and the target customer is cornered and importantly their expectations and needs are found out, marketing strategies can be initiated. In service industry, customers will have heightened expectations, and so naturally they will have high grievances as well. So, organizations have to fulfill all those expectations and solve those complaints with the aid of an optimal customer service plan. Customer service plan involves formulating guidelines on the needs and expectations of the customer as defined by the customer. Based on or even using that plan, organizations need to know what their customers want, what they expect, so the organization and in particular the customer service can provide that to them on a consistent basis. (Saleem, 2007). Target market and likely potential guests of Kingsley Hills The target market or the potential guests of Kingsley Hills are professionals, businesspeople, their families, friends, etc., who want to have a relaxed and rejuvenating vacation or picnic in the countryside. As stated in the case, the

Week1CR Essay Example | Topics and Well Written Essays - 250 words

Week1CR - Essay Example In the global market, today, a number of corporations are working hard to ensure that their customers are loyal to their brand. One of the companies is the Apple Company that moves with the latest trends in the technology world by investing heavily in research and development of products, which satisfies the needs of their customers in the global market (Iyler & Bejou, 2003). Wal-Mart stores, which are establishing in different countries in the world ensure that they have as many products as possible less than one roof. This enables the customers to shop in one location. To ensure that they are loyal to the Wal-Mart, they award their customers reward points that can be redeemed to buy different products in the stores. This enables them to build long-term relationships with all their customers due to this engagement throughout the year. Consumer loyalty however depends on the kind of services and efficiency of the brand to the

GlobShops Management of Outsourcing to Date Case Study

GlobShops Management of Outsourcing to Date - Case Study Example The paper tells that in this age, globalization and introduction of internet facilities enhanced the pace of outsourcing. In order to amplify the productivity and profitability of an organization, the concept of outsourcing of information technology are recognized as one of the most important business strategies so as to improve the position and ranking of the organizations in the market among many other rival players. The prime aim behind such type of outsourcing or offshore mergers is to reduce the amount of cost that may amplify the total revenue and operating income of the organization. Keeping this aspect in mind, the global travel retail organization, Globshop also decided to outsource, the activities of information technology. Such a tactical and strategic decision is taken by the CEO of the organization, Mr. Roger Deen in order to mitigate the challenges aroused due to terrorist attract in the year 2001 in 11th September. In addition to this, Mr. Deen implemented such type of decisions, in order to amplify the competitive advantage and reliability of the business by outsourcing, informational technology activities to Indian firms at a quite cheap cost and easy shipping facilities. The prime aim of this paper is to evaluate the perspective of management of Globshop in regard to the process of outsourcing varied services of information technology. Along with this, it also highlights, the benefits and risks associated with such type of corporate strategies, rather than cost savings. Along with this, the pros and cons of the concept of outsourcing are also described with the help of various theories so as to analyze its effectiveness as a corporate strategy.

Christianity as Mediated by America's Entertainment Culture & Justin Essay

Christianity as Mediated by America's Entertainment Culture & Justin Bieber - Essay Example Consequently, it is why celebrities are marketed and angled to entice a larger devotion, exploring more possible target consumers. A prime example of this scenario is Justin Bieber and how he projects his image as a devote Christian. He even inked a portrait of Jesus on his calf. In an article entitled â€Å"Are young, religious stars like Justin Bieber and Tim Tebow making Christianity cool?† (Foxnews.com, January 10, 2012), Jo Pizza also mentioned other stars such as Demi Lovatto and NFL player Tim Tebow credit and praise their religion for their success in . Whether it is a packaging and publicity stunt to showcase Bieber as a devoted Christian in order to further his career, it is important to scrutinize the effects that in entails to society, to popular culture and its followings, and also the impact towards the Christian religion or simply just to religion. It is also critical to note that while Bieber’s influence does not generally include the adult population, h e rather has a strong hold of fan base on the youth who calls themselves as â€Å"Beliebers†, wherein the influence and impression is more potent and lasting to society, notwithstanding the support that it garners from the religious sector. Thus, there is also a need to explore the link between how pop culture transcends from an idolizing and cult-like following into a significant religious influence. To understand better the American society and how religion is practiced, the media and its proponents must also be discussed. It is also important to delve and examine how religion evolved in the United States and outline how the secular theory has adopted through time through the aid of mass media and technology. Understanding how religion is now availed by the community through means of cable televisions and especially the internet will give better grasps as to how pop culture has found a way and rooted itself through the religious diversities of America. Celebrities are Sales men and Religion is a Product When someone is propelled into the spotlight, directly or indirectly, they sell something. Whether it is in the form of movies, appearances, albums, advertisements, and the like, celebrities are vessels to sell something. In fact, in today’s culture, the celebrities are even the product themselves.1 Compared to the previous decades, the consumers demand to know everything about their lives. Noteworthy is the emerging unprecedented growth of paparazzi and gossip chasers who literally stalk celebrities in chase of the latest piece of conversation or controversy that can be made. In this age of technology and media, the interesting is defined by what is visible. Following on that premise; the invisible is uninteresting, thus unpopular, and ultimately unsellable. Therefore, celebrities must constantly reinvent and find ways to be more and more noticeable to the public eye in order to be successful salesmen of their products. Religion is no different than any commodity. It is also a product that is like any other where it needs to be marketed and sold to the consumer.2 After all, one needs to be convinced of a product before one purchases it or (in this case) adheres to it. It is worth highlighting that in this modern age, forms of religion are being marketed and advertised through the media. Evidence of these are the television channels

Reflection Essay Example | Topics and Well Written Essays - 250 words - 27

Reflection - Essay Example I therefore decided to stop depending on this scholarship anymore. It’s not taken long yet, I’m already feeling like I ruined one of the best opportunities that I’ve had in my life. It’s a feeling that continuously haunts me and sometimes I do not actually know what to do about it. I realize that such opportunities are very rare and many just wish to have the chance I got, to further their studies, but they haven’t been as lucky as me. I’ve therefore come to learn that I hurriedly made a wrong decision without having some good time with myself to know the worth of this scholarship opportunity. It is the most inappropriate decision I consider to have made in my entire life. In a nutshell, I’ve just lost the scholarship that I was lucky to have won. Right now I regret to have made such an irrational decision. It’s haunting me, but, so far, there’s nothing I can do to get it back. Just like the saying, I truly didn’t realize the value of my scholarship until now that I’ve lost

The American Abolitionist Movement and contacts with the Caribbean Annotated Bibliography

The American Abolitionist Movement and contacts with the Caribbean - Annotated Bibliography Example The female slaves are used as sex slaves by their masters and sons (and in instances where pregnancy arose, for example, the slave would be murdered, exiled or coerced into potentially lethal abortions) while black males in some households were castrated. Children born to slaves would automatically become the masters’ slaves. However, as these and other cruelties unfold, the times also witness a steady proliferation of strong Christians such as the Quakers with strong values of morality and equality for all men. At the same time, there is increasing self-awareness and acceptance amongst slaves that causes them to be desirous of fleeing from their masters’ chains. Education also plays an important role in transforming people’s values and thinking (Menard, 602). These Christian and human rights groups begin to speak out against slavery as a global onslaught on this injustice escalates to apocalyptic measures. Religion (Christianity) and morality was the stimulating factor (motivation) in the fight and abolition of slavery in the United States. The abolitionist movement in the United States is the founding step for the country in its journey towards what it embodies now – the land of the free where all men (citizens) are equal regardless of race, color, religion or national origin and c an all dream in the same measure (like Martin Luther’s dream of a black president, for instance). Abolitionism is the doctrine that slavery must be ended. Spain was among the first nations to abolish slavery in 1541 and the Somerset case in England that led to the emancipation of a slave initiated the movement to see that slavery in England was abolished. In 1789, France abolished slavery but slavery was later restored by Napoleon. Slavery in the United States began in Virginia’s Jamestown in North America. The first ship from America (called Desire) set out from Massachusetts in what started the slave trade from Africa to Britain’s American colonies. The

Reflection Essay Example | Topics and Well Written Essays - 250 words - 27

Reflection - Essay Example I therefore decided to stop depending on this scholarship anymore. It’s not taken long yet, I’m already feeling like I ruined one of the best opportunities that I’ve had in my life. It’s a feeling that continuously haunts me and sometimes I do not actually know what to do about it. I realize that such opportunities are very rare and many just wish to have the chance I got, to further their studies, but they haven’t been as lucky as me. I’ve therefore come to learn that I hurriedly made a wrong decision without having some good time with myself to know the worth of this scholarship opportunity. It is the most inappropriate decision I consider to have made in my entire life. In a nutshell, I’ve just lost the scholarship that I was lucky to have won. Right now I regret to have made such an irrational decision. It’s haunting me, but, so far, there’s nothing I can do to get it back. Just like the saying, I truly didn’t realize the value of my scholarship until now that I’ve lost

Seated buddha in meditation Essay Example | Topics and Well Written Essays - 1000 words - 1

Seated buddha in meditation - Essay Example Currently, Buddhism is widespread in India, China, Korea, and Japan. The sculptures of Buddha describe the various positions and activities practiced in Buddhism during worship. These positions include meditation, praying and activities such as offering sacrifices and protection. Buddha seated in meditation, is one of the Indian gods created by the Sri Lankan artists. It is one of the art products of the sixteenth-century. The figure sits on a lotus-vine pedestal, deep in meditation. The body contains several lakshana, numerous auspicious marks that are a sign of his Buddhahood. The sculpture has thirty two conspicuous marks referred to as mahapurusalakshana. There are also eighty lesser marks such as the forehead mark (urna) and the flame protuberance (ushnisha). Other marks in the meditating Buddha are contained in the extended earlobes, locks of hair and the lotus marks on the hands and feet. The sculpture has a height of 48.7 centimeters, width of 36 centimeters, and a diameter of 20 centimeters. The figure is displayed in a glass case placed directly on the museum floor. The front end of the case contains transparent glass that gives a clear view of the sculpture. The sides of the case are made of brownish concrete for protecting the sculpture. The inte rior of the case is white in color, which creates a high contrast with the copper sculpture. Buddha started Buddhism, a religion practiced in India, Sri Lanka, and other parts of Asia. The work is made for the Buddhist followers where meditation is the seventh step in the eight fold path. The eight fold path contains the teachings that guide Buddhists through their faith in order to experience peace in this world and the afterlife. The sculpture is seated in a lotus position, which is the recommended position during meditation. The meditating Buddha is seated in a lotus position with the feet resting on the opposite thigh. The hands are loosely placed

Recruitment Case Study Essay Example for Free

Recruitment Case Study Essay _________ affect recruitment policies because firms often give preference to current employees in promotions, transfers, and other career-enhancing opportunities. Typically, the first step in an employees introduction to company policies, practices, and benefits is a (n) _________ program. Which of the following statements about an aging organization is true? The information least likely to be obtained in reference checks and recommendations is: The step following recruitment is ________, which is basically a rapid, rough selection process. The role of organizational culture in staffing is best applied if companies: When implementing recruitment activities, initial consideration should be given to a companys __________, especially for filling jobs above the entry level. Promotion-from-within policies must ______________, coupled with a company philosophy that permits employees to consider available opportunities within the organization. Read more:  Recruitment Case Study Recruitment begins by specifying __________, which are the typical result of job analysis and workforce planning activities. Which of the following statements about a company using a passive nondiscrimination posture is true? A soft-quota system: Which of the following is a concerted effort by the organization to actively expand the pool of applicants so that no one is excluded because of past or  present discrimination? Which law gives students the legal right to see all letters of recommendation written about them and also permits release of information about a student only to people approved by the student at the time of the request? Which act requires third-party investigators to secure the applicant’s written consent prior to doing a background check? This type of management style is often associated with organizations in the embryonic stage.

Andrew Carnegie Essays -- essays research papers

A man of Scotland, a distinguished citizen of the United States, and a philanthropist devoted to the betterment of the world around him, Andrew Carnegie became famous at the turn of the twentieth century and became a real life rags to riches story. Born in Dunfermline, Scotland, on November 25, 1835, Andrew Carnegie entered the world in poverty. The son of a hand weaver, Carnegie received his only formal education during the short time between his birth and his move to the United States. When steam machinery for weaving came into use, Carnegie’s father sold his looms and household goods, sailing to America with his wife and two sons. At this time, Andrew was twelve, and his brother, Thomas, was five. Arriving into New York on August 14, 1848, aboard the Wiscasset from Glasgow, the Carnegies wasted little time settling in Allegheny City, Pennsylvania, a suburb of Pittsburgh, where relatives already existed and were there to provide help. Allegheny City provided Carnegie’s first job, as a bobbin boy in a cotton factory, working for $1.20 a week. His father also worked there while his mother bound shoes at home, making a miniscule amount of money. Although the Carnegies lacked in money, they abounded in ideals and tr aining for their children. At age 15, Carnegie became a telegraph messenger boy in Pittsburgh. He learned to send and decipher telegraphic messages and became a telegraph operator at the age of 17. Carnegie’s next job was as a railroad clerk, working for the Pennsylvania Railroad. He worked his way up the ladder, through his dedication and honest desire to succeed, to become train dispatcher and then division manager. At this time, young Carnegie, age 24, had already made some small investments that laid the foundations of his what would be tremendous fortune. One of these investments was the purchase of stock in the Woodruff Sleeping Car Company. In 1864, Carnegie entered the iron business, but did not begin to make steel until years later. In 1873, he built the Edgar Thomson works in Braddock, Pennsylvania, to make Bessemer steel. He established many other steel plants, and in 1892, he merged all of his interests into the Carnegie Steel Company. This act from Carnegie is fitting with one of his most famous quotations, "Put all of your eggs in one basket, and then watch that basket." This firm became one of the greatest indu... ...fiting from Carnegie’s charity include various Carnegie museums of history, science, and art, Carnegie Hall in New York, and other public spirited organizations. Before 1919, when Carnegie died, he had given away $350,695,653, and at his death, the last $30 million was likewise given away to foundations, charities, and pensioners. He left a mark on society not only through his enormous monetary provisions, but also with his own literature. Carnegie loved to promote his ideas and opinions in print, and has written many works outlining these philosophies, including Triumphant Democracy (1886), The Gospel of Wealth (1900), The Empire of Business (1902), Problems of Today (1908), and an Autobiography (1920) (Mitzen 182). Although Carnegie only stood somewhere between 5’2" and 5’6", he "had to be a great, tough, disciplined giant of a man." His commitment to others is not only seen through his many munificent works, but in the way he lived, including his tombstone in the Sleepy Hollow Cemetery of North Tarrytown, New York, where the epitaph reads, "Here lies a man who was able to surround himself with men far cleverer than himself."

Dissocative Identity Disorder Essay -- Diseases, Disorders

We all daydreamed, gotten lost inside a movie, has even had an out of body experiences; don’t worry it’s all common, but it is also a mild form of dissociation. Dissociation is a separation within an individual’s actions, memories, thoughts feelings, or has a sense of being unreal. Among the most incomprehensible or mystifying and controversial is the rare dissociative identity disorder. It’s the most severe and chronic manifestation of the dissociative disorders. This colossal dissociation of identity from a conventional cognizance embodies those with dissociative identity disorder, (DID; previously known as multiple personality disorder) in which two more diverse characteristics are said to interchangeably switch the person’s demeanor. Dissociative identity disorder is thought to stem from severe trauma mostly in the person’s early childhood (usually around the age 9), due to extreme cyclical sexual, physical and/or emotional abuse. The dissociative aspect is assumed to be a managing method, because literally each personality has its own mannerisms, voice, age, sex, and even race; by dissociating their selves from a situation or experience that are too painful violent to assimilate with their conscious self. Typically, the original personality denies any awareness of the other identities. Understanding the development of multiple personalities is difficult, even for highly trained experts; making a diagnosis of DID take time. It’s estimated that individuals with dissociative identity disorder has spent seven years in the mental health system prior to diagnosis. This is because of the similarities of symptoms of many psychiatric diagnosis of treatment that they seek. The DSM-IV provides the following criteria to diagnose dis... ...her than the driver, they truly believe that they have no choice. A person in treatment for a dissociative disorder might benefit from antidepressants or anti-anxiety medication, but is still no "cure" for dissociative identity disorder; it has been proven for effective treatment which includes medications, psychotherapy or talk therapy, hypnotherapy, and adjunctive therapies long-term treatment is very successful, only if the patient stays committed. Bibliography www.dissociativeidentitydisorder.net psychology.about.com www.psychologytoday.com www.sidran.org www.webmd.com www.medicinet.com www.fortea.us/english/psiquatria/dissociative.htm: Analytical Overview, Jacqueline Costello. York College of Pennsylvania The American Psychiatric Association. (APA) (1994): Diagnostic and Statistical manual of mental disorders. (4thed). Washington DC: Author Dissocative Identity Disorder Essay -- Diseases, Disorders We all daydreamed, gotten lost inside a movie, has even had an out of body experiences; don’t worry it’s all common, but it is also a mild form of dissociation. Dissociation is a separation within an individual’s actions, memories, thoughts feelings, or has a sense of being unreal. Among the most incomprehensible or mystifying and controversial is the rare dissociative identity disorder. It’s the most severe and chronic manifestation of the dissociative disorders. This colossal dissociation of identity from a conventional cognizance embodies those with dissociative identity disorder, (DID; previously known as multiple personality disorder) in which two more diverse characteristics are said to interchangeably switch the person’s demeanor. Dissociative identity disorder is thought to stem from severe trauma mostly in the person’s early childhood (usually around the age 9), due to extreme cyclical sexual, physical and/or emotional abuse. The dissociative aspect is assumed to be a managing method, because literally each personality has its own mannerisms, voice, age, sex, and even race; by dissociating their selves from a situation or experience that are too painful violent to assimilate with their conscious self. Typically, the original personality denies any awareness of the other identities. Understanding the development of multiple personalities is difficult, even for highly trained experts; making a diagnosis of DID take time. It’s estimated that individuals with dissociative identity disorder has spent seven years in the mental health system prior to diagnosis. This is because of the similarities of symptoms of many psychiatric diagnosis of treatment that they seek. The DSM-IV provides the following criteria to diagnose dis... ...her than the driver, they truly believe that they have no choice. A person in treatment for a dissociative disorder might benefit from antidepressants or anti-anxiety medication, but is still no "cure" for dissociative identity disorder; it has been proven for effective treatment which includes medications, psychotherapy or talk therapy, hypnotherapy, and adjunctive therapies long-term treatment is very successful, only if the patient stays committed. Bibliography www.dissociativeidentitydisorder.net psychology.about.com www.psychologytoday.com www.sidran.org www.webmd.com www.medicinet.com www.fortea.us/english/psiquatria/dissociative.htm: Analytical Overview, Jacqueline Costello. York College of Pennsylvania The American Psychiatric Association. (APA) (1994): Diagnostic and Statistical manual of mental disorders. (4thed). Washington DC: Author

Police in a Democratic Society Essay

Police operation in a democratic society is characterized by several features, such as the allowance of the exercise of discretion while in the performance of official duties (Fairchild). Indeed, the use of discretion is a common feature in the exercise of powers by different practitioners in the field of criminal justice (Fairchild). The role of discretion in the criminal justice system is more critical than in any other discipline because it is here that the power of the state is aligned against the individual (Fairchild). For example, individuals face the possibility of loss of life, liberty and property as a consequence of conviction or mere accusation of the commission of a crime (Fairchild). Among the practitioners who are given discretion in the criminal justice system are correctional staff, police officers, and court-related personnel (Jones & Kerbs, 2007).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In particular, police discretion as a concept and a policy has developed largely because of the realization that the administration of justice is far from perfect (Jones & Kerbs, 2007). The imperfection lies in the failure of the criminal justice system to meet four necessary elements in the dispensation of perfect justice (Jones & Kerbs, 2007). These elements concern the absolute ability to apprehend law violators, identify law violators, identify the intent of law violators, and punish law violators (Jones & Kerbs, 2007). The dispensation of justice depends primarily on the actions of those individuals to whom it was entrusted, such as police officers, prosecutors and judges (Jones & Kerbs, 2007).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Discretion in the criminal justice system is not being employed by police officers alone. Other officers, such as court-related personnel, probation and parole officers, and correctional staff are also allowed to exercise discretion in the performance of their duties (Jones & Kerbs, 2007). The exercise of discretion by officers from different departments and jurisdictions of the law enforcement community all interrelate to the effective administration of justice.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Among court-related personnel, prosecutors and judges are the ones who use discretion the most (Jones & Kerbs, 2007). For example, prosecutorial discretion is exercised during plea negotiations or plea-bargaining (Jones & Kerbs, 2007). Prosecutors also exercise discretion in choosing the cases that should be presented before a grand jury (Jones & Kerbs, 2007). On the other hand, judges exercise discretion in handing down their decisions and rulings (Jones & Kerbs, 2007). Meanwhile, correctional personnel exercise discretion in coordinating programs in the supervision of offenders. In particular, discretion is exercised in the treatment of certain infractions and the decision to write disciplinary reports (Jones & Kerbs, 2007).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Police discretion, while it is very helpful in maintaining balance in the enforcement of laws, should be controlled in order to remove issues such as racism and discrimination that have been controversial in the past decades (Pepinsky, 1984). One example of a problem involving the exercise of police discretion is the perceived difference in police treatment of women vis-à  -vis men, and whites vis-à  -vis blacks (The New York Times Company, 2004). According to a Boston Globe study of police records, it is posited that women and whites are more likely to receive earnings rather than tickets, compared to their men and black counterparts, when they get stopped for identical traffic offenses (The New York Times Company, 2004). However, some police officers justify their decision to simply issue warnings on their belief that they are effective teaching tools to the public, compared to the issuance of tickets (The New York Times Company, 2004).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Discrepancies in the treatment of offenders, such as the one reported above, and consequently the negative perception on the abuse of discretion by police officers, can be accomplished by having clear rules that would identify good from bad discretion (Pepinsky, 1984). References Fairchild, E. S. Enforcement of Police and Law Enforcement Policy. Organiational   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Structure and Control of Discretion in Police Operations, 442-449. Jones, M. & Kerbs, J. J. (2007). Probation and Parole Officers and Discretionary   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Decision-Making: Responses to Technical and Criminal Violations. [Electronic   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   version]. Federal Probation 71(1), 9-16. Pepinsky, H. E. (1984). Better Living through Police Discretion. Law and Contemporary   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Problems 47(4), 249-267. The New York Times Company. (2004). Retrieved November 11, 2007, from     Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   http://www.boston.com/globe/metro/packages/tickets/072103.shtml

Dealing with Fraud

Dealing with Fraud Health Care Policy, Law, and Ethics HSA 515 March 09, 2013 Dealing with Fraud Obstetric health care centers are a major source for providing care to millions of women around the country and a branch of medicine that involves pregnancy and childbirth. Studies of pathologic and physiologic functions of the female reproductive area are also a part of obstetric care. Physicians in this field commonly referred to as OB/GYNs and care for the mother and fetus during pregnancy. As Chief Nursing Officer of one of the state’s largest Obstetric Health Facilities countless women are treated at this center.The staff is fully aware of the mission, vision, policies, and procedures that make a huge impact in the community. Women rely on the care and attention received from the exceptional physicians on staff. Unfortunately, the type of care delivered and the service the hospital is responsible for providing, word of fraudulent behaviors have been reported and must be addres sed. As United States health care cost continues to rise, people depend upon privately funded health plans and millions are still uninsured due to funding by state and federal government.The major government sponsored health care plans are Medicare and Medicaid programs. Both programs make up a large portion of government spending. One key reason for rising costs has been the enormous degree of fraud committed against government health care programs. Although billions have been exposed due to informants of qui tam, additional monies remain undetected. Ultimately, health care fraud used as a deceptive means to profit from health care agreements through the federal government and the reason the United States Government Accounting Office has categorized Medicare and Medicaid as â€Å"high-risk programs. Various sources evaluate the effect of qui tam in health care organizations and refer to the 1986 False Claim Act the effectiveness. The term â€Å"whistleblowing† recognized by provisions in the False Claims Act and authorizes cases be brought to the government on behalf of the United States to share in the recovery efforts. The â€Å"Informer’s Act† or better known as â€Å"The Qui Tam Statue is from the Latin phrase â€Å"qui tam pro domino rege quam pro seipse,† meaning â€Å"he who as much for the king as for himself,† established during the civil war and focused on ending dishonest suppliers to the union military.Therefore, fraud investigation, and legal action became easier for the government. The history behind qui tam statue and today’s use provides an understanding to the term â€Å"whistleblower† and for an individual with past or present knowledge of fraud on the federal government to recover damages and impose penalties, (Cruise, â€Å"n. d. †). Fraudulent behavior or health care fraud affects health care organizations. Several ways businesses and individuals have defrauded, and continue to def raud, federal, and state government health care programs.Examples of fraudulent behavior include: †¢ No Services: Non-submission of claims for diagnostic tests, treatments, devices, or pharmaceuticals services that were never rendered. †¢ Non Existence: Involves submitting a claim for the services previously mentioned and provided to patients that do not exist or never received service. Also an item billed for in the claim. †¢ Anti-Kickback Statute: bans any offer, payment, solicitation or receipt of money, property or remuneration to persuade or reward patient referrals or health care services funded by a government health care program, including Medicare or Medicaid.These are improper payments and come in several different forms, includes but not limited to: referral fees, finder’s fees, productivity bonuses, research grants, excessive compensation, and free or discounted travel or entertainment. The offer, payment, solicitation or receipt of any such monies or remuneration can be a violation of the Federal Anti-Kickback statute, 42 USC  §1328-7b(b), the Federal False Claims Act, various other federal, state laws, and regulations, (Pietragallo, Gordon, Alfano, Bosick, and Raspanti, LLC, 2013).These are just a small number of fraudulent activities currently affecting health care organizations. Qui tam has been an effective force in combating fraud. The Justice Department continues to recover record amount of judgments and settlements, however, qui tam cases exist in a variety of health care organizations. Processing and payment errors of Medicaid and Medicare patients may appear to be simple mistakes and not by medical professionals attempting to take advantage of the system, but individuals intent on abusing the system particularly, with working nowledge of how and when the government pays Medicare and Medicaid claims. Also in some cases fraud affects the people with these programs and liability occurs for co-payments and contributes to excessive government spending. Other examples of qui tam cases include; Defective pricing/false negotiation – reflects price adjustments by submitting false data and pricing to the government to receive an inflated amount according to the contract price. Mischarging – one of the more widespread frauds used to submit claims for products or services never provided or rendered.Product/service substitution – A product is certified that does not meet specifications or submitting a product for government approval then substituting the merchandise with another of poorer quality. False certification – benefit entitlement documents are falsely certified. Information submitted to the government has been adjusted for price supports or mortgage guarantees, according to the source more than half of qui tam recoveries have involved health care fraud, qui tam lawsuits filed have been successful against defense contractors and other companies, (â€Å"Einstein Law,â⠂¬  2008).Various federal and state requirements must be satisfied by the health facility prior to admission. For example, pre-admission evaluations for Medicaid patients require prior determination for eligibility. A full patient assessment will determine a plan of care. The prescribed care plan is prepared by the attending physician and registered nurse. Other hospital staff will get involved with the patient’s care if necessary. The care plan is updated on a quarterly basis, or more frequently if the patient’s condition changes.Other requirements for Medicare and Medicaid patients must be met before admission to determine suitable environment and to respect patient’s rights after admission while receiving medical care. Procedures for admission into a health facility for Medicare and Medicaid referrals must understand and comply with the laws that govern these procedures. The Anti-Kickback Statute (â€Å"AKS†) enacted by Congress delivers criminal pena lties for the payment of fees designed to persuade or reward medical referrals for treatment covered by Medicare and Medicaid.The AKS is extensive and includes discounts for physician referrals. Liability is a major concern under the Anti-Kickback Statue unless procedures fall within the law. Another regulation that limits physician self-referrals for Medicare and Medicaid patients is The Stark Law. Hospitals or health care providers are prohibited from receiving payments or kickbacks after improper billing Medicare for selected equipment or services. Ultimately, claims cannot be submitted by physicians for items or services because of their financial relationship with the health care providers.The Stark Law passed because of inappropriate financial relationships between doctors and health care providers and the professional judgment of doctors with regard to whether items or services are medically necessary, safe, or effective also reduce probable overpayments by Medicare for uncer tain services, (The Qui Tam Team, 2012). The next stage is for physicians and nurses review the following conditions for patient referrals. 1) Services must be personally referred by the attending physician. 2) Referrals are to a physician of the same group or practice. ) Any individual supervised by the referring physician in the hospital or physician that works part-time in the facility and is part of a group practice must comply with all coverage and payment rules regarding Medicare and Medicaid patients. 4) Patient billing is by the physician performing or supervising the care and treatment of the patient. 5) Regarding a group practice, attending physician under the group must be a member with an assigned billing number different from physicians employed with the health facility. ) Third party billing companies representing the physician(s) will also be assigned a billing number. These companies have to comply with Medicare requirements. The task of evaluating referral arrangeme nts by physicians will be challenging, however: financial provisions involving physicians can be analyzed using the conditions outlined. The Chief Nursing Officer will receive a monthly report of Medicare and Medicaid referrals. Non-compliance will result in immediate termination from the health facility. Discussing fraud and abuse the health industry continues to lose billions.Fraud can range from performing unnecessary medical procedures for insurance gains, to altering patient information and illegally billing for services not rendered. Also accepting kickbacks for patient referrals, and promoting drugs without authorization. These incidents affect the economy and are potential hazards to the health and safety of patients. An example is medical information illegally altered may receive incorrect treatment or realize existing health benefits are exhausted. Either way another alternative for compliance can address these issues.A method of enforcement created by the office of the In spector General (OIG) identified as a Corporate Integrity Agreement to improve health care quality and promote compliance to health care guidelines. The term â€Å"Integrity Agreement† focuses on physicians according to one source. Establishing OIG 1976 to imposed action against widespread fraud and abuse in Federal health care programs. These efforts developed a collaborative use of enforcement tools as monetary penalties and exclusions. Corporate Integrity Agreements implemented by the OIG to redeem health care providers under the program to avoid exclusions.Implementing a CIA will be challenging and somewhat complex, especially for birth and reproduction. The sterilization process, wrongful birth, and wrongful life are areas of interest, and the CIA will have major impact. Physicians play a major role due to misconception by prenatal testing, genetic testing, and laboratories that failed to provide these services. Sterilization falls under reproduction and birth is another area likely for fraudulent behavior from the side effects patients go through and were not informed by the attending physician.Nevertheless, to address current fraud behaviors and prevent future incidents among physicians, nurses, and medical staff it is necessary to develop strategies to ensure ethical and moral business practices through compliance of various laws that will reduce any risk of legal liability. Although the CIA program contains various features, after careful review and collaboration among executive staff the following requirements will accommodate the needs and requirements that will mitigate incidents of fraud by: Developing written policies and standards;Instituting a confidential disclosure program; Employing a compliance officer or a compliance committee; Implementing an employee training program; Restricting employment of ineligible persons; Report overpayments, fraudulent behaviors, and ongoing investigations/legal proceedings; Implementation reports are pro vided annually to the regulatory agency, (Sable, 2013). These requirements should prevent future fraud misconduct by ensuring internal actions and mitigating methods are in place. In conjunction with fraud and abuse is protecting patient information and omplying by all applicable laws. Accessing patient information considered a major subject for health organizations to comply with the Health Insurance Portability and Accountability Act (HIPPA) laws. Patient medical records are vital for treatment and must remain confidential within the federal and state laws. Without authorization the patient Privacy Rules are in violation. The responsibility of Chief Nursing Officer ensures the medical staff training and knowledgeable of health center’s policies and procedures to remain in compliance with HIPPA.Often areas overlooked whether accidental or intentional and certain information is discussed or discarded documents. Routine conversation among staff would be limited to specific are as where patient information cannot be disclosed. Public areas such as elevators, hallways, or waiting areas are strictly off limits. Many times patients are in surgery or receiving treatment for an illness, family members are waiting for results and often physicians will meet with them in public areas to discuss sensitive information not realizing the conversation can be overheard by others. This is just one example of a disclosure violation.Also what may sound insignificant represents another action that can lead to breach of information by patient documents thrown in a trash can that must be shredded to avoid public view. The plan is simple; to comply with all necessary laws extensive training provided to the entire staff is the beginning. One-on-one and group meetings held on a quarterly basis as a tool to prevent abuse and fraudulent behavior. Patient sensitivity is essential in meeting the goals of health center. Laws provide direction for dealing with fraud cases or any uneth ical or moral decisions made.To eliminate fraud and abuse continued pressure on the government to establish tougher policies in the delivery of medical and health care services. Additional funding for government enforcement agencies will put more pressure on physicians to act responsibly. As physicians become more aware of this fact, he or she should continue to take steps, such as implementing a compliance plan, to ensure the services provided reflect effective documentation for claims of payment. Until doctors, nurses, and other medical staff demonstrate ethical and moral standards, fraud, and abuse will continue to a problem for health organizations. ReferencesFraud and Qui Tam Cases. (2008). Retrieved from http://www. lawyershop. com Healthcare Fraud and Qui Tam Suits. (2008). Retrieved from http://www. lawyershop. com Pietragallo, Gordon, Alfano, Bosick, and Raspanti, LLC. (2013). Health Care Fraud and False Claims. Retrieved from http://www. falseclaimsact. com Cruise, P. L. ( â€Å"n. d. †). Deregulating Health Care Ethics Education. Retrieved from http://www. spaef. com/article Sable, L. (2013). Negotiating Corporate Integrity Agreements. Retrieved from http://www. franchiselawsolutions. com The Qui Tam Team. (2012). Types of Qui Tam Cases. Retrieved from http://www. quitamteam. com

International Journal Of Engineering Research and General Science ISSN-2091-2730

International Journal of Engineering Research and general science (ISSN 2091-2730), Impact factor (3.72 ICV) is an open access peer review publication which is established for publishing the latest trends in engineering. We give priority to quality papers which emphasis on basic and important concept through which there would be remarkable contribution to the research arena and also publish the genuine research work in the field of science, engineering and technologies.This publication welcomes all the original research papers, conceptual articles, reviewed papers from tremendous fields of science and technology and moreover papers are selected and are reviewed by our expert editorial team as per the paper forwarded by assistant editorial in chief. Our strong team member will come back to you with all the feedback within a week.The papers so accepted are to undergo certain criteria of P&R publication and finally it will be in online with in a week. Any research which are carried on f or the prompt impact to the society and which also contribute for environmental conservation are given special priority.Call For Research Papers – Vol.2 Issue 2It's our privilege to invite you to submit your research work in our journal which is influencing the world with the concept of innovation and techniques. You can send your paper on any of this discipline1. Civil engineering, Mechanical Engineering, Computer science Engineering, Electrical Engineering, Information Technology, Electronic and communication engineering, aeronautical engineering, General engineering, resources engineering and other tremendous discipline of engineering field.2. Medicine, Microbiology, Biotechnology, Pharmacy, general biology, Physic, Chemistry, Mathematics and other field of general science.You can send your Manuscripts to our asso editor in chief via email- [email  protected], [email  protected]PROCESS Of REVIEWOur review process is double-blinded that is the reviewer does not know the author(s) detail and meanwhile author(s) also are unaware about the reviewer. Authors are finally provided with the feedback of the paper.AIM & SCOPEThis journal is commenced with the aim of assisting the researchers to provide the best platform to expose their innovation and thoughts. we appreciate the new vision and innovative thoughts that helps in research and findings.We also aims to commence own research platform through which tremendous innovation will be carried on very soon.For Detail- www.ijergs.org

Research Ethics Essay Example | Topics and Well Written Essays - 2000 words

Research Ethics - Essay Example The paper tells that another characteristic of qualitative research manifested in this scenario is the involvement of the researcher in the subject matter as it is evident in the involvement of Alisha Shah in the research by observing gamblers gamble. Subjective interpretation of results is another characteristic of qualitative research that manifests itself in this research scenario. From the first instance of observing the gamblers, she objectively analyzes the data and comes to the conclusion that gambling is a due to social factors as opposed to the need for more money. Objective analysis and interpretation of data is one of the requirements for a good research report and is encouraged as one of the important practices in research ethics. Further, qualitative research is richer in terms of results and takes more time to come up with tangible results. This is evident in the analysis of the fractured communities in order to conclude that one of the driving forces of the gambling addiction is socially related. The characteristic of the detailed description of scenarios in qualitative research is also manifested in the use of open questions in the research tool. This is so because detailed description cannot be gotten from closed questions mostly associated with quantitative research. The decisions to allow the participants fill the questionnaires and mail them back confirms this aspect since in this case, it means the participants may give more details which can only be gotten if he/she is given the necessary time to answer and mail back.

Information Security Program Survey Essay Example | Topics and Well Written Essays - 1000 words

Information Security Program Survey - Essay Example Since the NASA needs to manage highly sensitive data, information, strategic plans, and space programs, the organization pays particular attention to its information security program. This paper will analyze NASA’s information security program focusing on aspects like strategic fit, breadth and coverage, program deficiencies or implementation issues, and stated costs and benefits. NASA Information Security Program The NASA IT Security (ITS) Division operations under the control the Chief Information Officer to manage security projects and thereby to mitigate vulnerabilities, improve obstacles to cross-center collaboration, and to provide cost effective IT security services for supporting the agency’s systems and e-Gov initiatives. The ITS Division works to ensure that IT security across the organization meets integrity and confidentiality to enhance disaster recovery and continuity of operations. â€Å"The ITS Division develops and maintains an information security pro gram that ensures consistent security policy, indentifies and implements risk-based security controls, and tracks security metrics to gauge compliance and effectiveness† (IT Security Division). This Division also performs periodical audits and reviews to make certain that security policies and procedures meet accepted standards. It is clear that NASA extensively relies on information systems and networks to manage its activities such as scientific discovery, aeronautics research, and space exploration. Since many of these information systems and networks are interconnected using internet, they are more likely to be threatened by cyber attacks from different sources. While analyzing the strategic fit of the NASA’s information security program, it seems that the program cannot well support the organization’s goals and objectives due to several security pitfalls. Although the organization has achieved significant advancements in information security program manageme nt and security control implementation, it is still vulnerable to cyber attacks. According to the GAO report, NASA has not always implemented proper control measures to ensure the confidentiality and integrity of its systems and networks that support the organization’s mission directorates. As a result, the organization often fails to sufficiently prevent, restrict, and detect unauthorized access to its systems and networks (GAO). The major pitfall of the NASA’s information security program is that it has not been consistent in identifying and authenticating users and limiting user access to its key systems and networks. The organization cannot effectively encrypt its network services and data and often fails to protect its network boundaries. It is alarming to note that the organization has even failed to protect its information technology resources physically. In addition, shortcomings in the auditing and monitoring of computer-related events also contributed to the organization’s information security inefficiency. The organization also faces challenges in effectively segregating incompatible duties and managing system configurations. The key reason for those inefficiencies in NASA’s information security program is that the organization is yet to implement some key activities to make certain that control measure are appropriately developed and functioning efficiently. The organization does not give specific focus to complete assessment of information secur

Field Report Essay Example | Topics and Well Written Essays - 1000 words

Field Report - Essay Example It can be apparently observed with the occurrence of physical changes amid the individuals affected with late adulthood. Usually, people with late adulthood will possess advance ageing and might lead to a retirement stage (Potter & Perry 191-211, 2009). The association amid the biological, psychological and the cultural factors aid in the identification of late adulthood (Pearson Education, 2013). In this article, a filed survey has been conducted in a community wherein older adults have been residing. The main purpose of this field experience is to find out the thoughts and the feelings of this specific group of people i.e. the late adulthood. Description of the Experience The field experience or the survey in terms of interacting with older adults in a community setting aims at finding out the development of late adulthood in that particular community and the way they lead their life. Moreover, the experience tends to verify whether the people with late adulthood were leading a bet ter life and attend various recreational activities or not. The targeted group of people in the field trip was 68 residents and the retirement home is 26 years. They were offered with two sorts of special care namely independent care and assisted living. The term ‘assisted living’ denotes the housing facility which is provided to the people having disability. In relation to the special features, the residents of the home were taken for shopping a month and provided church service twice a week. Other facilities such as beauty salon and haircut were also offered. Exploration of the Experience, Thoughts and Feelings Nursing is such a profession wherein a person must be treated as a human being rather than a patient. At an old age, a person is in utmost need of care, love and affection. The prime duty of the nursing professionals is to deliver proper care with affection especially to the older adults. After visiting the community of the older people, it was observed that th ose living in the retirement home were not only provided with the basic needs, but also with other necessary requirements and recreational activities. The activities such as band performances have been arranged for them so that the older people can lead a better life at the end of their life (BVT Publishing, 2001). An effective care was being provided as they were taken for shopping and visiting church regularly. Hence, from the field experience, it can be concluded that the old people residing in that community were provided with better physical along with mental care. Analysis of Learning The above field experience can be related with the learning of effective nursing programs linked with the perceptions of health, growth and development of late adulthood. From the experience, it can be affirmed that the people with late adulthood were at the end of their life and thus require to be enjoyed with their family and friends along with proper health care. Specially mentioning, delivera nce of an effectual nursing care is quite indispensable in their life along with the support of family and friends. Numerous physical and health related changes occur during this period that needs to be treated quite effectively by the trained health professionals. As a learner in the nursing program, one can be clear about the ways of taking the best care of the people residing i

Reflection Paper Essay Example | Topics and Well Written Essays - 750 words - 1

Reflection Paper - Essay Example The role of management and leadership has now more than ever before become increasingly essential in the innate objectives of organizations and enterprises of profitability and survival within the domestic, regional and international markets. Most fundamental in this dawning is the distribution, management and role of human resource. As industries emerge elsewhere within the developing and less developed economies, there is a shift in top quality managerial and skilled labor to such regions creating shortages particularly in the already developed economies in America and Europe. This is especially because, during this transition, there has been a disproportionate increase in the number of excellent managers, workers and leaders with the number of enterprises and companies in need of these human resource skills. In this light, talent management which concerns the identification-and thereafter-deliberate steps towards empowering human resources within the organization so as to increase their capacity and competencies to meet current and future organizational growth focus and profitability concerns (Berger & Berger, 2010). James Autry talks about the need for leadership in business to be different from a mere managerial function. He argues that effective management is one that begins with self-awareness. Having been employed for thirty years and thereafter retiring to pursue his passion in writing and poetry, he has successfully within a decade transformed a print business that is worth in excess of five hundred million dollars. He is very critical of how most American companies have turned their backs on their employees in the be-guided pursuit of cost cutting measures or efficiencies. He is an example of how passion for work can intimate a career shift and which eventually leads to profitability. In his assessment of the work place, Autry is in stark contrast of the principle of separation of the work and home which is often than not a norm in most current busin ess organizations and institutions. He argues that the two items are inextricably connected; such that one influences and is affected by the other. However, I find resonance with his proposition that, leadership within organizations and, therefore, managers should be sensitive to the emotional needs of employees as identified by Abraham Maslow as a level within his hierarchy of human needs. The emotional state of the employee whether it relates to issues at work or home affects the performance of the given individual in both areas. That being the case, I find a point of departure where he attempts to erase the concept work-home balance; the two should be essentially same given that, the underlying concern is paying attention to values and living them. I find that the geographic and situational connotation creates a psychographic differentiation between home and the office such that it subsequently dictates norms, behaviors and actions suitable. I have also had the experience of work ing from home and regardless of how convenient it felt, certain aspects had to change when time to work arose and vice versa. For instance, I could not work within the comfort of the bedroom. The power of words is truly at its height in today’s society, especially, where legal solutions can be sought after for apparent misdeeds against other members within society. In organizations, the need for managers to exercise reasonable care in action or word is exceedingly critical in this regard. The mystery that surrounds

Research Methods for Managers Dissertation Example | Topics and Well Written Essays - 4000 words

Research Methods for Managers - Dissertation Example Data Analysis 18 Organizational variables and gender 19 Organizational variables and the profile variables: age, civil status, ethnicity, socioeconomic status, position and work experience 19 3.7. Resources Needed 20 4.0. Timetable and References 4.1. Timetable 21 4.2. References 22 4.3. Bibliography 25 5.0. Appendices 5.1. The Research Instrument 26 5.2. Coding Guide for the Survey Responses 30 5.3. Interpretation Guide for the Organizational Diagnosis 31 An organisational diagnosis of General Guardian Insurance Limited using the Weisbord six-box model : Inputs for internal strategy formulation 1.0. Introduction In a general context, organisational diagnosis may be defined as a tool by which specific knowledge pertaining to reality in an organisation may be established in order to guide managers and other decision makers in understanding the organisation as well as its essential elements, and in formulating necessary interventions (Grave, Gimenez, Mendez & Crubellate, 2001). An orga nizational diagnosis may be likened to a general medical check-up where individuals submit themselves to, not because there are perceptible or felt symptoms, but as a precautionary measure for health promotion. However, more often than not, people undergo a medical examination just a little too late when symptoms of illnesses are already apparent. In this regard, the old cliche that â€Å"an ounce of prevention is better than a pound of cure† also proves true not only for humans but also for organizations. Organizational diagnostics, like medical doctors, are applicable both for routinary check-up or as inputs for the formulation of interventions when issues arise which tend to compromise the overall efficacy of an organization. 1.1. Background Guardian General Insurance Limited (GGIL) was established some nine years ago as a purely property and casualty insurer. GGIL is not, however, a newbie in the insurance market. In fact, GGIL can boast of its 50-year experience under th e wings of Guardian Holdings Limited (GHL). As the new millennium dawned, GHL acquired a couple of big insurance companies in Trinidad – the NEM Insurance Limited, which specialized in property and casualty insurance in Trinidad and Tobago; and the Caribbean Home Insurance, which also maintained health insurance portfolio in addition to their property and casualty business in Trinidad and Tobago and Barbados. To date, GGIL is the largest property and casualty insurer which is purely Caribbean owned (GGIL, 2010). In the most recent statement published by GGIL top executives, management straightforwardly reported a loss of 821 million dollars, the organization’s biggest loss in history (Jack & Mack, 2010). The two executives, however, assured their clients that the GGIL board of directors â€Å"have the ability to analyze, and the skill to execute, on good acquisitions† (Jack & Mack, 2010, p. 6). Additionally, Jack and Mack (2010) affirmed that experiencing losses in any business is not acceptable and that the size of the loss is definitely painful. The loss was also admitted to be self-inflicted as a consequence of poor judgement on one acquisition. In spite of these developments, GGIL was declared to remain ‘solid as a rock’. Meanwhile, Tam-Marks (2006) maintained that the insurance industry in Trinidad and Tobago is now being regulated through risk-based examinations, as opposed to the previous practice of compliance-based and transaction-testing examinations. The present regulatory framework in Trinidad and T

Principles of Microeconomics Essay Example for Free

Principles of Microeconomics Essay 1) If average movie ticket prices rise by about 5 percent and attendance falls by about 2 percent, other things being equal, the elasticity of demand for movie tickets is about: B. 0.4 2) A basic difference between microeconomics and macroeconomics is that microeconomics C. examines the choices made by individual participants in an economy, while macroeconomics considers the economys overall performance 3) An economist who is studying the relationship between the money supply, interest rates, and the rate of inflation is engaged in B. macroeconomic research 4) After several years of slow economic growth, world demand for petroleum began to rise rapidly in the 1990s. Much of the increase in demand was met by additional supplies from sources outside the Organization of Petroleum Exporting Countries (OPEC). OPEC, during this time, was unable to restrain output among members in its effort to lift oil prices. What best describes these events? C. The rise in demand shifted the demand for oil to the right. As price rose, the quantity of oil supplied rose. 5) Price elasticity of demand is the: D. percentage change in quantity demanded of a good divided by the percentage change in the price of that good 6) The distinction between supply and the quantity supplied is best made by saying that B. supply is represented graphically by a curve and the quantity supplied as a point on that curve associated with a particular price 7) When labor is the variable input, the average product equals the D. quantity of output divided by the number of workers 8) The increase in output obtained by hiring an additional worker is known as B. the marginal product 9) Which of the following is the best example of a long-run decision? A. An automobile manufacturing company is considering whether or not to invest in robotic equipment to develop a more cost-effective production technique. 10) Other things being equal, when average productivity falls, D. average variable cost must rise 11) According to economist Colin Camerer of the California Institute of Technology, many New York taxi drivers decide when to finish work by setting an income goal for themselves. If this is true, then on busy days when the effective hourly wage is higher, taxi drivers will B. work fewer hours than they will on slower days 12) A firms demand for labor is derived from the D. demand for its output 13) Owen runs a delivery business and currently employs three drivers. He owns three vans that employees use to make deliveries, but he is considering hiring a fourth driver. If he hires a fourth driver, he can schedule breaks and lunch hours so all three vans are in constant use, allowing him to increase deliveries per day from 60 to 75. This will cost an additional $75 per day to hire the fourth driver. The marginal cost per delivery of increasing output beyond 60 deliveries per day B. is $5 14) Expected economic profit per unit is equal to C. the difference between expected average price and expected average total cost 15) If a firm in a perfectly competitive market experiences a technological breakthrough, B. other firms would find out about it immediately 16) A significant difference between monopoly and perfect competition is that C. the monopolists demand curve is the industry demand curve, while the competitive firms demand curve is perfectly elastic 17) A monopoly firm is different from a competitive firm in that C. a monopolist can influence market price while a competitive firm cannot 18) The difference between a perfectly competitive firm and a monopolistically competitive firm is that a monopolistically competitive firm faces a D. downward-sloping demand curve and price exceeds marginal cost in equilibrium 19) As long as marginal cost is below marginal revenue, a perfectly competitive firm should A. increase production 20) Because a monopolistic competitor has some monopoly power, advertising to increase that monopoly power makes sense as long as the marginal C. benefit of advertising exceeds the marginal cost of advertising 21) In the Flint Hills area of Kansas, proposals to build wind turbines to generate electricity have pitted environmentalist against environmentalist. Members of the Kansas Sierra Club support the turbines as a way to reduce fossil fuel usage, while local chapters of the Nature Conservancy say they will befoul the landscape. The Sierra Club argues that wind turbines B. reduce negative externalities elsewhere in the economy 22) When negative externalities are present, market failure often occurs because A. the marginal external cost resulting from the activity is not reflected in the market price 23) A merger between a textile mill and a clothing manufacturing company would be considered a B. vertical merger 24) A merger between a baby food company and a life insurance company would be considered a C. conglomerate merger 25) The fact that U.S. managers salaries are substantially greater than those of comparable managers in Japan may be related to A. an increase in the demand for CEOs 26) Suppose people freely choose to spend 40 percent of their income on health care, but the government decides to tax 40 percent of a persons income to provide the same level of coverage as before. What can be said about deadweight loss in each case? A. Taxing income results in deadweight loss, while purchasing health care on ones own does not result in deadweight loss. 27) The U.S. textile industry is relatively small because the US imports most of its clothing. A clear result of the importation of clothing is D. the price of clothing is lower than it would be without imports 28) Countries can expect to gain from international trade as long as they B. specialize according to their comparative advantage 29) Which of the following is an example of the law of one price? D. Because their countries have similar institutions, the price paid for a computer in Germany and the United States are about the same when converted into the same currency. 30) From the point of view of consumer and producer surplus, what problem may be created when a country subsidizes the cost of energy to consumers to help alleviate the burden of higher energy costs? C. It encourages the consumption of too much fuel at the expense of other  goods.